Privacy

What we keep

• Your account: your name, your email address and your password. The password is stored scrambled, never as you typed it.
• Your agreement: when you agreed to the Terms and this Privacy page, and which version of them you agreed to.
• Signing in: for each sign-in we keep the internet address and the kind of browser you signed in from, and a cookie keeps you signed in.
• Your business: what you tell Oprevia while setting up, the files and links you give it, your chats with the assistant, your plays, what they produce, and the answers you give to its questions.
• Use: how many messages you send and what the assistant cost to run each month.

Why we keep it

To run Oprevia for you: to sign you in, to let the assistant work on your business, to keep each month's spending within its limit, and to fix problems.

Who else sees it

• The company that runs our AI model receives your messages, files and business details when the assistant works on them, to write its answers.
• The assistant opens the web pages at the addresses you let it read while setting up, even with web search off. When web search is on, or you allow it when the assistant asks, it also sends search words to a web search service and opens public web pages.
• Our hosting providers store everything above on our behalf. Our servers and database are in the United States.
• Our email service sends your confirmation and password reset emails.
• A security service checks that the sign-up and sign-in forms are filled in by a person.
• When something breaks, a report with the technical details of the error goes to our error-tracking service.
• If you pay for a plan, our payment processor handles your card. We never see or store card numbers.
• If you joined through an OS creator's link, that creator sees your email address or business name, how many messages you sent this month and what they cost.

We do not sell your information, and we do not use advertising or analytics trackers.

Connecting other accounts

If you connect another account, such as your documents, we keep its access key locked so only Oprevia can use it, and the assistant reads only what that account allows. You can disconnect it in Settings.

How long we keep it

• Your account, your business details, files, chats, plays and use stay until you ask us to delete your account. A file you remove yourself is deleted then.
• A sign-in's internet address and browser go when you sign out or reset your password. A sign-in you never sign out of can stay until your account is deleted.
• Backup copies of your files are kept for 30 days. Our server logs are kept for 30 days.

Seeing, changing or deleting your information

Write to us at oprevia@elev8tek.com and we will send you a copy of what we keep, correct it, or delete your account and everything in it. Backup copies are removed as the backups expire.